Cancellation Policy

Heart procedures are costly, and we dedicate professional staff and physician time to serve your needs. If we are not given sufficient notice, the cancellation fee will be applied to cover these costs and to allow us to reassign that time to other patients awaiting life-saving procedures and visits.

This version integrates the required fee notice upfront and emphasizes the importance of adhering to the policy while maintaining a firm tone.

1.Office Visits

Your appointment needs to be cancelled at least 48 hours prior to your appointment time. We
understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment
sufficiently ahead of time, you may be preventing another patient from getting much needed treatment. Also, a situation may arise when another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” schedule. Therefore it is necessary for you to
cancel any appointment within a reasonable timely period. Otherwise you will be responsible
for the irrevocable costs associated with your appointment.

Our no-show & cancellation policy is as follows: You will be charged a $50 no show fee if you miss your regular office visit appointment & fail to cancel 48 hours prior. This will not be covered by your insurance.

2.Late Arrivals for Doctor Appointments

We understand that delays can happen; however, we must try to keep the other patients and
providers on time. If you are 15 minutes past your appointment time, we may have to reschedule your appointment depending on the doctor’s schedule.

3.Hospital and Outpatient Procedures (Cath Lab)

These are expensive and multidisciplinary procedures that require coordination with your
insurance company, multiple caregivers and auxiliary staff. These procedures require large
blocks of the doctor and staff’s time along with equipment that are reserved specifically for
your care. If your procedure is not cancelled at least 10 days in advance, you will be charged a $500 fee to cover these costs. This will not be covered by your insurance company.

4.Vein Procedures (RFA’s,Venaseal,Phlebectomy,Etc.)

These are expensive and multidisciplinary procedures that require coordination with your
insurance company, multiple caregivers and auxiliary staff.Due to high demand for these
procedures last minute cancellations can cause an issue with the schedule and with the
company that performs them. We are responsible for these costs even if you do not show up
for your appointment. If your vein procedure is not cancelled at least 72 hours in advanced, you will be charged a $250 fee to cover the cost of the equipment and technician’s time. This will not be covered by your insurance company.

5.Ultrasounds

Due to a high demand for testing, last minute cancellations can cause an issue with the schedule
and with the company that performs these tests. We are responsible for these costs even if you do not show up for your appointment. If your ultrasound is not cancelled at least 48 hours in advance, you will be charged a $75 fee to cover the cost of the equipment and technician’s time. This will not be covered by your insurance company.

6.Stress Test

Stress Test require expensive medication with short expiration time that are ordered just for
you. If your stress test is not cancelled at least 7 days in advance, you will be charged a $250 fee to cover the cost of the radioisotopes (medication), technician’s time and equipment. This will not be covered by your insurance company.